Legal notice
Legal Notice
Last updated: July 2026
Business Information
Trading name: The Golden Lead Business type: Sole trader / Individual Business address: 153 Low Grange, Billingham, Stockton-on-Tees, TS23 3PF, United Kingdom
Contact Details
📧 jfsoler20@gmail.com 📞 07982981546
We aim to respond to all enquiries within 2 business days.
Regulatory Information
The Golden Lead is a UK-based online retailer selling premium pet supplies. All transactions are conducted in GBP (£) and are subject to UK consumer protection law, including the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.
EU Customers – Right of Withdrawal
If you are based in the European Union, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving any reason. To exercise this right, please contact us at jfsoler20@gmail.com before the 14-day period expires. Return shipping costs are the responsibility of the customer unless the item is faulty or not as described.
Dispute Resolution
In the event of a dispute, we encourage you to contact us directly in the first instance. EU customers may also use the European Commission's Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr
Intellectual Property
All content on thegoldenlead.org — including images, text, logos, and product descriptions — is the property of The Golden Lead and may not be reproduced without prior written consent.
Liability
The Golden Lead makes every effort to ensure the accuracy of information on this website. However, we accept no liability for errors, omissions, or for any loss arising from reliance on information published on this site.
Governing Law
These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.